In This Section

In the Webhooks section of the borderless™ documentation you will find:

• Definition of Webhook
• Using Webhooks
• Setting Up Webhooks
• Payment Webhook
• Mass Payout Report Webhook
• Mass Claim Payout Report Webhook

What is a Webhook?

A Webhook is a notification sent from borderless™ when an event is triggered (without the need for you to submit a request). Using Webhooks allows us to communicate with your system in real time whenever one of your clients pays with borderless™ or whenever you complete an API Request.

Using Webhooks

When an event is triggered, borderless™ will send an HTTP POST request containing the data that is created to your Webhook listener URL.

The Webhook received will come encoded in a JWT in the body of the POST request sent to your endpoint. This JWT will be signed with your secret. Once decoded, the payload will provide information about the single payment or payout (mass payouts or mass claim payouts) report.

❗️

IMPORTANT

It is your responsibility to verify that the JWT is correctly signed with your secret before accepting the data received is on behalf of borderless™.

👍

Pro Tip

Your webhook secret can be found at the Developer Dashboard after enabling webhooks.

Setting Up Webhooks

To get started setting up webhooks, please refer to the Webhooks Guide

Payment Webhook

When a payment is issued and you have webhooks enabled for your account, we will notify you via webhook instead of email.

The webhook received will come encoded in a JWT in the body of the POST request sent to your endpoint. Once decoded, the payload will provide information about the payment such as its amount, the description, and the status of the payment.

Payment Webhook Structure

You can find examples of decoded JWT payloads, below. Select the different tabs to see additional examples.

{
  "sub": "borderless webhook",
  "iat": 1663611101,
  "paymentId": "0000001",
  "amount": 8.22,
  "currency": "GBP",
  "description": "invoice payment",
  "status": "PAYMENT_RECEIVED",
  "clientPaymentRef": "5f4vv-fv54v4"
}

{
  "sub": "borderless webhook",
  "iat": 1661933387,
  "paymentId": "UATPY103656162",
  "amount": 11,
  "currency": "GBP",
  "description": "no payer fees",
  "status": "PAYMENT_FAILED"
}

{
  "sub": "borderless webhook",
  "iat": 1663613930,
  "handle": "^12345",
  "amount": 15,
  "description": "demo not recognized handle",
  "status": "PAYMENT_FAILED",
  "reason": "Could not find account for handle ^12345. (I-6005)"
}

Mass Payout Report Webhook

When the Mass Payout is completed the report about successful and unsuccessful payments is sent via email. If you have webhooks enabled for your account, we will notify you via webhook as well.

The webhook received will come encoded in a JWT in the body of the POST request sent to your endpoint. Once decoded, the payload will provide information about the executed payments, their amounts, statuses, or reasons why we were not able to submit your payments.

Mass Payout Report Webhook Structure

You can find an example of a decoded JWT payload, below:

{
  "sub": "borderless webhook",
  "iat": 1663605355,
  "batchId": "aaa00000-a",
  "successfulPayments": 2,
  "failedPayments": 2,
  "totalSubmittedPayments": 4,
  "paymentsReport": [
    {
      "id": 1,
      "handle": "MaltaPerson",
      "amount": 10,
      "submissionStatus": "FAILED",
      "cause": "This payment is below the minimum payment amount. Increase your payment amount or contact support. (I-6008)"
    },
    {
      "id": 2,
      "handle": "FrenchBusiness",
      "amount": 24,
      "paymentReferenceId": "65552",
      "submissionStatus": "SUCCESS",
        "clientPaymentRef": "5f4vv-fv54v4"
    },
    {
      "id": 3,
      "handle": "^00000",
      "amount": 11,
      "paymentReferenceId": "65544",
      "submissionStatus": "SUCCESS"
    },
    {
      "id": 4,
      "handle": "^aaaaa",
      "amount": 23,
      "submissionStatus": "FAILED",
      "cause": "Could not find account for handle ^aaaaa. (I-6005)"
    }
  ]
}

Mass Claim Payout Report Webhook

When the Mass Claim Payout is completed the report about successful and unsuccessful payments is sent via email. If you have webhooks enabled for your account, we will notify you via webhook as well.

The webhook received will come encoded in a JWT in the body of the POST request sent to your endpoint. Once decoded, the payload will provide information about the sent or executed payments, their amounts, statuses, or reasons why we were not able to submit your payments.

Mass Payout Report Webhook Structure

You can find an example of a decoded JWT payload, below:

{
  "sub": "borderless webhook",
  "iat": 1664315162,
  "batchId": "bbb00000-b",
  "successfulClaimPayments": 2,
  "failedClaimPayments": 2,
  "totalSubmittedClaimPayments": 4,
  "claimPaymentsReport": [
    {
      "id": 1,
      "email": "[email protected]",
      "beneCountry": "US",
      "amount": 23,
      "submissionStatus": "UNSUCCESSFUL",
      "cause": "You cannot pay yourself. (I-4703)"
    },
    {
      "id": 2,
      "email": "[email protected]",
      "beneCountry": "GB",
      "amount": 32,
      "submissionStatus": "SENT",
      "paymentLink": "http://localhost/claim-payment?paymentId=5df4df45sd4f54sdf4ff5"
    },
    {
      "id": 3,
      "email": "[email protected]",
      "handle": "Veronika-Person",
      "beneCountry": "US",
      "amount": 10,
      "paymentReferenceId": "65606",
      "submissionStatus": "SUCCESS"
    },
    {
      "id": 4,
      "email": "[email protected]",
      "amount": 5,
      "submissionStatus": "UNSUCCESSFUL",
      "cause": "This payment is below the minimum payment amount. Increase your payment amount, specify country or contact support. (I-6008)"
    }
  ]
}